Payment Policy

The checkout presents the applicable currency, total and payment methods available for an order. Processing begins only after authorization and order acceptance.

Authorization and account safety

A bank or processor can approve, decline, review or temporarily hold a transaction. Accurate billing details are required. Ask the issuer about a decline or hold, and never email full payment credentials.

Refund posting

Approval and the exact return instructions are required before mailing. A free prepaid return label is included in the parcel for an approved mailed return; if it is missing, contact us for help. No restocking fee applies. Exchange requests depend on review and available inventory. We process and initiate an approved refund to the original payment method within 10 days, while the financial provider may need additional posting time. For order-specific payment support, use Contact Us.