This policy explains eligible returns, exchanges and refunds while preserving rights that cannot lawfully be excluded.
Eligibility and request window
A request may be made within 30 days after delivery for an eligible new, unused non-defective item, including a changed preference or mistaken selection. Damaged, defective, wrong, incomplete or materially misdescribed goods can also be reported. Include the order number, checkout email and an explanation; photographs or video can support a product issue.
Approval before mailing
Email miyizujabixa74@gmail.com before sending anything. We provide the correct return address and instructions after review. The General mailing address is not automatically the return warehouse.
Label, exchange and refund
Approval and the exact return instructions are required before mailing. A free prepaid return label is included in the parcel for an approved mailed return; if it is missing, contact us for help. No restocking fee applies. Exchange requests depend on review and available inventory. We process and initiate an approved refund to the original payment method within 10 days, while the financial provider may need additional posting time.